At Etorqx, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website etorqx.com or purchase our products.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely by third-party payment providers (we do not store credit card details).

  • Account Information: Login details if you create an account.

  • Order Details: Products purchased, delivery preferences, transaction history.

  • Technical Data: IP address, browser type, device information, cookies, and browsing activity on our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your purchases, inquiries, or customer support.

  • To send you promotions, offers, or newsletters (only if you consent).

  • To improve our website, products, and customer experience.

  • To comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Delivery companies, payment processors, IT service providers.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

  • We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

  • However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

  • We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

  • You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@etorqx.com
📞 Phone: (051) 6166269
📍 Address: Plot # 209, Industrial Estate, Kahuta Triangle Islamabad, Pakistan-46000